Terms & Conditions

By using www.velonacuddles.com (hereinafter called and referred to as “VelonaCuddles.com” or the “Site” or “Website”), you agree to these conditions. Please read them carefully. If you do not wish to be bound by these Terms and Conditions, You may not access or use this Service. If You utilize the Service in a manner inconsistent with these Terms and Conditions, Velona Cuddles (Pvt) Ltd. (hereinafter called and referred to as “Velona Cuddles” or “Us” or “We”) may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse. Velona Cuddles may modify the Terms and Conditions at any time, and such modification shall be effective immediately upon posting of the modified Terms and Conditions. You agree to review the Terms and Conditions periodically to be aware of such modifications and your continued access or use of the Service shall be deemed your conclusive acceptance of the modified Terms and Conditions. 

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.
This Website may contain links to other websites (the "Linked Sites"), which are not operated by VelonaCuddles.com. VelonaCuddles.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. 

PRIVACY
Please review our Privacy Notice, which also governs your use of VelonaCuddles.com Services, to understand our practices. Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy Link]. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

ELECTRONIC COMMUNICATIONS
When you visit the Site or send e-mails to us, you are communicating with us electronically. You thereby consent to receive communications from us electronically. We will either communicate with you by e-mail or post notices on the Site. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

TRADEMARKS AND COPYRIGHT
All content included in or made available through VelonaCuddles.com , such as graphics, logos, page headers, button icons, scripts, and service names are registered or unregistered trademarks or trade names of Velona Cuddles, its affiliates or its Partners in Sri Lanka and/or other countries. The “VelonaCuddles.com ” and the “Velona Cuddles” trademarks and/or trade names may only be associated with its products and services and may not be used in connection with any other products and/ or services, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits VelonaCuddles.com  or Velona Cuddles.
All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of Velona Cuddles, and such content is protected under the Intellectual Property Act of Sri Lanka No 36 of 2003.

LICENSE AND SITE ACCESS
Subject to your compliance with these Conditions of Use and your payment of any applicable fees, VelonaCuddles.com grants you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of VelonaCuddles.com services. You may print and download (page caching) or portions of material from the different areas of the Service solely for your own non-commercial use. This license does not include any resale or commercial use of any VelonaCuddles.com  Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any VelonaCuddles.com Service or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use are reserved and retained by Velona Cuddles, or its licensors, suppliers, publishers, rights holders, or other content providers. No VelonaCuddles.com Service, nor any part of any VelonaCuddles.com  Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of VelonaCuddles.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of VelonaCuddles.com without express written consent. You may not use any Meta tags or any other "hidden text" utilizing VelonaCuddles.com's name or trademarks without the express written consent of Velona Cuddles. You may not misuse the VelonaCuddles.com Services. You may use the VelonaCuddles.com Services only as permitted by law. The licenses granted by Velona Cuddles terminate if you do not comply with these Terms and Conditions of Use.

YOUR ACCOUNT
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Furthermore, you are responsible for any and all activities that occur under your account or password. You authorize Velona Cuddles to assume that any person using the Site with your password and user name either is you or is authorized to act for you. You agree to notify Velona Cuddles immediately of any unauthorized use of your account or any other breach of security. Velona Cuddles will not be liable for any loss that you may incur as a result of someone else using your password or account either with or without your knowledge. However, you could be held liable for losses incurred by Velona Cuddles or another party due to someone else using your account or password. VelonaCuddles.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under the age of 18, you may use VelonaCuddles.com only with involvement of a parent or guardian. Velona Cuddles and its Partners reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments, photos, and other content and communications, and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address; impersonate any person or entity, or other content. Velona Cuddles reserves the right (but is not obligated) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Velona Cuddles  a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Velona Cuddles and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Velona Cuddles for all claims resulting from content you supply. Velona Cuddles has the right but not the obligation to monitor and edit or remove any activity or content. Velona Cuddles takes no responsibility and assumes no liability for any content posted by you or any third party.

PROHIBITIONS
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, Trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and VelonaCuddles.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

APPLICABLE LAW
The Site and the Terms and Conditions herein contained shall be governed and construed in accordance with the laws of Sri Lanka. By accessing the Site, you agree that the laws of Sri Lanka will govern all matters relating to the Site without giving effect to any principles of conflict of laws.

COMPLAINTS
Velona Cuddles operate a complaints handling procedure, which is used to resolve disputes when they first arise. Therefore, please let us know if you have any complaints or comments.

DISPUTES
You agree that any legal action, dispute or proceeding between Velona Cuddles and you for any purpose concerning the Terms and Conditions or in relation to your visit to the Site or the products you purchase through the Site or the parties’ obligation hereunder shall be governed by the Arbitration Act No 11 of 1995 in Sri Lanka. Any cause of action or claim you may have with respect to the Services must be commenced within one (01) year after the claim or cause of action arises or such claim or cause of action is barred.

INDEMNITY
You agree to indemnify, defend and hold harmless VelonaCuddles.Com, our parent, subsidiaries, affiliates, partners, officers, directors, agents, consultants, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

VARIATION
VelonaCuddles.com shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

INVALIDITY
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

WAIVER
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review all other policies, such as our privacy policy posted on this Site. These policies also govern your visit to the Site. We reserve the right to make changes to our Site, policies, and to the Terms and Conditions at any time. If any of these Terms and Conditions shall be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.

CONFLICT OF TERMS
If there is a conflict or contradiction between the terms and conditions in VelonaCuddles.com and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module in VelonaCuddles.com shall prevail in respect of your use of the relevant section or module of the website.

OUR ADDRESS
You can contact us at the following address for any further queries or any difficulty you may have with the Site.
Velona Cuddles (Pvt) Ltd.
83/14 Angulana Station Rd, 
Lakshapathiya, 
Moratuwa, 
Sri Lanka

 

Web:   VelonaCuddles.com  
Email:   customercare@threadworks.lk
Contact Number: +94 11 2626888
Hotline +94 712360050